Pau Hana Coffee respects your privacy. This policy explains how we handle personal information through​ www.pauhanacoffee.com.

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Information you provide

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When you contact us through our website, we receive the first name, last name, email address, and message you submit. We use this information to respond to your enquiry and handle any related follow-up.

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Submitting an enquiry does not subscribe you to marketing emails.

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Website services and cookies

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Our website is hosted by Wix. Wix processes information needed to operate and secure the website, which may include your IP address, browser and device information, and activity on the site. Cookies and similar technologies may also be used by Wix and website features.

 

You can manage cookies through your browser settings. Blocking some cookies may affect website functionality. More information about Wix’s handling of personal information is available at

Wix Privacy Policy

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Storage and sharing

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Contact form submissions may be stored in Wix and in the email services we use to respond to you. These providers may process information outside Canada, where it may be subject to local laws.

 

We use service providers to operate our website and communications. We may also disclose information where required or permitted by law.

 

Retention and security

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We retain enquiry information for as long as reasonably necessary to respond, complete related follow-up, and meet applicable legal requirements. We take reasonable steps to protect it against unauthorized access, use, or disclosure.

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External websites and payments

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Our website links to external services for bookings, purchases, payments, and social media. We do not collect payment card details through this website.

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Information you provide on an external website is handled under that provider’s privacy policy. If a provider sends us booking or order information, we use it to fulfil and communicate about that booking or order.

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Your choices and questions

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You may contact us to request access to or correction of your personal information, request deletion, withdraw consent where applicable, or raise a privacy concern. Some information may need to be retained for legal reasons.

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Privacy contact: Owner, Pau Hana Coffee
Email: coffee@pauhanacoffee.com
Address: 62 King Street West, Brockville, ON K6V 3P9, Canada

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Updates

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We may update this policy as our website or practices change. The latest version and update date will appear on this page.